Shipping Policy

HYDOR Outdoors Shipping Policy

The following are the terms and conditions that constitute our Shipping Policy.

Thank you for visiting and shopping at HYDOR Outdoors. We welcome you to the Hydor family.

Leave the land, pursue the water

Domestic Shipping Policy

Some orders are processed within 2-3 business days; however, some products are considered special order and are processed within 7-10 or 10-14 business days. Please see the description section of each product for estimated delivery time. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order is a flat rate. Shipping charges for your order will be calculated and displayed at checkout.

Shipment method: USPS Priority Mail

Estimated delivery time: 7-10 days, 10-14 days, 14-21 days

Flat Rate Shipping Cost: $12.85

Shipment Locations

HYDOR Outdoors ships to addresses within the U.S. and U.S. Territories. We currently do not ship outside the U.S.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes

HYDOR Outdoors is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

HYDOR Outdoors is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.